Term & Conditions

TERMS AND CONDITIONS
MEHDI SOODI – NAATI ACCREDITED TRANSLATION SERVICES
(For www.mehdisoodi.com.au)
Date of issue: 28 January 2026 Version 1
1. Introduction
These Terms and Conditions govern all translation services provided by Dr Mehdi
Soodi (“we”, “our”, “us”), a NAATI-Accredited Persian–English translator based in
Australia.
By engaging our services, submitting documents, or using www.mehdisoodi.com.au,
you agree to these Terms and Conditions.

2. Nature of Services

We provide professional Persian–English translation services, including NAATI-
accredited translations for migration, legal, academic and official purposes.

All translations are completed personally by Dr Mehdi Soodi or under his direct
supervision.

3. Submitting Documents
You must ensure that all documents supplied for translation are clear, complete,
legible, final versions, genuine and unaltered.
If a document is unclear or incomplete, we may request a higher-quality version or
decline the translation.

4. Fees and Payment
Fees are quoted based on the type, length and complexity of the translation.
All quotes are in Australian dollars unless stated otherwise.
Payment terms:
• Full payment is required before the release of accredited translations.
• Payments may be made via bank transfer or other accepted methods.
• Urgent requests may attract an additional fee.
Invoices must be finalised within the stated timeframe.
No refunds are issued once translation work has commenced.

5. Turnaround Times
Turnaround times are estimates only and depend on document complexity, clarity,
volume and the availability of supporting information.
We will notify you if delays arise.

6. Accuracy and Limitations
Translations are prepared with professional care and accuracy. However:
• Translations are strictly based on the source documents you provide.
• We do not correct, alter or interpret factual content within the original document.
• We are not responsible for errors arising from unclear, incomplete, misleading or incorrect
source materials.
• We do not verify the authenticity of the original documents provided for translation, nor do
we confirm that the originals have not been tampered with or altered illegally.
• We do not “improve”, “edit” or “beautify” documents for visa, legal or administrative
advantage.

You must review any draft (if provided) and notify us promptly of any spelling or factual
inconsistencies.

7. Accreditation and NAATI Requirements
Accredited translations comply with NAATI standards and include:
• translator’s accreditation statement
• NAATI stamp
• date of accreditation
• signature
We do not accredit translations of documents that appear fraudulent, altered, misleading or
incomplete.

8. Use of Translations
Accredited translations are accepted by most Australian government agencies,
including the Department of Home Affairs, courts and universities.
Acceptance by third parties
We are not responsible if a third party changes requirements, requests additional
documentation or rejects a translation for reasons unrelated to the accuracy of the translation
itself.

9. Confidentiality and Privacy
All documents are handled with the strictest confidentiality.
Your personal information is managed in accordance with our Privacy Policy.
We may securely retain translations for quality assurance, auditing and re-issue
requests.

10. Electronic Delivery and Hard Copies
Translations may be delivered by email (PDF), by post or in person.
Postal delays or loss are outside our control.
Additional fees may apply for postage, re-printing or certified hard copies.

11. Amendments and Additional Work
Minor typographical corrections are included.
Additional fees apply where:
• new documents are provided
• new or corrected translation is required due to changes in the source document
• the original document was unclear or incomplete
• additional accredited copies are required
• formatting requests fall outside standard NAATI-accredited translation requirements

12. Cancellation
If you cancel after translation work has begun, completed work remains payable.

13. Limitation of Liability
To the extent permitted by law:

• We are not liable for decisions made by third parties (e.g., visa refusals).
• We do not guarantee migration outcomes, legal results or administrative acceptance.
• Our liability is limited to re-performing the translation or refunding the translation fee, at
our discretion.

14. Client Responsibilities
You are responsible for:
• providing accurate and complete documents
• ensuring names and details match your identity documents
• reviewing translations promptly
• using translations lawfully
• notifying us immediately of any errors requiring correction

15. Prohibited Conduct
You must not request:
• alteration of official documents
• translation for fraudulent or misleading purposes
• removal of material facts
• unlawful or improper use of translations
We reserve the right to decline service if such circumstances arise.

16. Intellectual Property
You retain ownership of your original documents.
We retain copyright in the translated materials until full payment is received.
You may use the translation only for legitimate and lawful purposes.

17. Record Keeping
We may retain translations and related correspondence for at least seven years in
accordance with Australian legal, accounting and professional obligations.

18. Variations
We may update these Terms and Conditions at any time. The version published on
www.mehdisoodi.com.au at the time of engagement applies.

19. Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia.
Any disputes shall be resolved in Victorian courts or tribunals.

20. Contact
For any enquiries about these Terms and Conditions:
Dr Mehdi Soodi
NAATI-Accredited Persian–English Translator
Email: translation@mehdisoodi.com.au
Website: www.mehdisoodi.com.au
Phone: +61 403 931 484
Address: Suite 5, 857 Doncaster Road, Doncaster VIC 3108, Australia